Dear Canadian customers,
We understand that some of you may be wondering why we charge in US dollars on our online store, despite being a Canadian company. As a small business with limited resources, we have simplified our checkout process to only feature USD. However, we do offer Canadian customers the option of selecting phone orders during checkout, which enables us to provide CAD PayPal and e-transfer requests. Sorry, we are not able to call for the credit card information at this moment.
Our exchange rate is also more cost-effective than most banks and credit card companies.
It's important to note that the majority of our materials are sourced from overseas and paid for in USD, which aligns with industry standards. Major retailers such as Michaels, Gap, and Old Navy also feature prices in both USD and CAD.
We appreciate your continued support and assure you that we remain committed to providing the best possible service and value to our Canadian customers. We're excited to announce that during the Creative Scrapbooker Magazine Carnival in April and May, we'll offer the same listing prices in Canadian dollars for your convenience.
Thank you for your time and please don't hesitate to contact us with any further questions or concerns.
Sincerely, Lisa